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Markets for the Digital Generation

The pitchfork brigade.

Blogged in Business Environment, Management by Sean Friday March 21, 2008

Reuters reports:

Canadian university faces off with digital generation

A Canadian university has instilled a culture of fear by threatening to expel a student for cheating because he set up an online study group on Facebook, critics said this week.

Toronto’s Ryerson University threatened to expel first-year computer engineering student Chris Avenir last week, arguing that his study group on the Facebook networking site might encourage cheating.

Ryerson decided to lift the expulsion threat on Tuesday, but Avenir will get zero credits for the course work discussed on the Facebook forum last autumn, and the university has put a disciplinary notice on his record.

Begs disbelief. Even better (worse), it was the Information Technology Management department (!):

But James Norrie, director of the School of Information Technology Management at Ryerson, said on Thursday the issue was one of accountability, whether online or offline.

I guess Ryerson must be focused on corporate recruiters who are looking for 1950s-style “organisation men”, bent on conformity and sympathetic to control-freakery. Let’s just say that I would be disinclined to recruit future Ryerson grads if this is representative of what they are being taught. Of course, I might make an exception for Mr. Avenir and the other members of his Facebook study group. I would however suggest to him, especially as he is a freshman, to get the hell out of there and transfer to a school that is in the 21st century!

(Finally I can’t resist commenting on the delicious irony of the student’s surname; how could Ryerson do this to Mr. Future?!?)

When Enterprise/Consulting 1.0 meets 2.0

Blogged in Communication, Business Environment by Sean Tuesday March 18, 2008

You get press releases on blogging:

For Immediate Release

Albuquerque, New Mexico—March 18, 2008—UtiliPoint® International, Inc. (UtiliPoint) has issued a new report at the conclusion of its survey on blogging and blogs in the energy and utilities industry. There are 112 million blogs growing at a rate of 175,000 per day according to industry sources. How many of them are focused on energy and natural resources is impossible to determine but it is a growing number. The study report provides findings regarding the use of blogs as information sources to support decision making and as coprorate communications vehicles.

“Blogs are having an increasing impact on information gathering and corporate communications,“ reports Dr. Gary M. Vasey, General Manager, UtiliPoint Europe. “This study sought to see what influence blogs are having on the energy and utilities space and it conclusively demonstrates that blogs have a growing importance there.“

UtiliPoint maintains its own blog sites including the UtiliPoint Europe blog (www.utilipointeuropeblog.com) and the ETRM Community (www.etrmcommunity.com/site/modules/wordpress/) which have seen tremendous growth in visitors over the last few months.

UtiliPoint can also offer services relating to blog creation and blog marketing in energy and utilities.

The report is available for purchase from UtiliPoint at http://www.utilipoint.com/rci/details.asp?ProductID=1165.

It costs $299 in case you were wondering…

To be fair, these guys actually seem to have a relatively modern “freemium” business model, and (although I’m not really competent to judge) seem to have good domain expertise. But when I see this kind of thing, it just drives home further the opportunity that exists to bring innovative tools, technologies and business models to the enterprise space. As the saying goes, in the land of the blind…

March hypocrisy.

Blogged in Sports by Sean Tuesday March 18, 2008

All across America, workers are busily betting on the NCAA basketball tournament (from Fortune):

…considering that 19% of U.S. employees have participated in a March Madness pool, according to a poll by CareerBuilders.com. It’s a bigger deal in some businesses than in others - 30% of financial-services workers are in on the betting, for instance, and 29% of salespeople. It’s also more popular in the Midwest than in the rest of the country: 25% of employees in Midwestern states say they participate, compared to 22% in the Northeast, 18% in the South, and just 11% west of the Mississippi.

Of course this is illegal (and I suppose if your company has offices across the country, potentially a federal offence) but nevermind as in this case it’s ok because no one is going to enforce the law:

As for the legality of office betting pools, you’re right: Betting on organized sports teams or events is illegal almost everywhere in the U.S. except Nevada and Atlantic City. But in practical terms, the risk of prosecution is almost nil. Your state attorney general’s office has far more important things to do than go after March Madness pools.

“Even if a sore loser decided to call in the authorities, saying, ‘I got cheated in my office basketball pool’ or whatever, that is not nearly enough to start an investigation,” says Steve Miller. “Alleging that the company is running a major booking operation, maybe…” But that’s not happening at your shop, right?

So relax. Amid all the bad news these days, your underlings could probably use the chance to let off a little steam. And just think: In a couple of weeks it will all be over - until next year.

Please Mr. or Mrs. Next-President-of-the-United-States, lose the hypocrisy: remember… land of the free… rule of law… free markets…

Betting on exchanges.

Blogged in Exchanges, New and different by Sean Monday March 17, 2008

“CME to Launch Futures and Options on U.S. Nonfarm Payrolls”

According to a release from CME Group, the new contracts “will allow customers to directly manage their exposure to the government labor number or to offset positions in financial markets.”

The monthly U.S. nonfarm payrolls report is one of the most influential economic indicators globally as it is based on a survey of 375,000 businesses conducted by the U.S. Bureau of Labor Statistics that is usually released on the first Friday of each month.

“The Nonfarm Payroll report is typically the first major economic release of each month and speaks to the condition of employment from the prior month. It is closely followed as a way to gauge how the Federal Open Market Committee perceives economic growth,” the release said.

“There is a strong correlation between the nonfarm payroll report and CME Group financial futures contracts as well as other financial instruments,” said Rick Redding, CME Group’s managing director of products and services.

“Listed futures and options on futures on the nonfarm payroll are a transparent, straightforward and accessible way for our customers to offset unexpected financial market moves that often occur when this number comes out,” Redding added.

On the one hand, I can only applaud this initiative and I will watch with interest to see how successful these contracts become (in terms of volumes and liquidity.) Of course, on the other hand, it begs the question once more as to the logic of US anti-gambling laws and the resulting discrimination against a number of non-US players who could ostensibly compete in offering betting markets in economic outcomes.

Yes betting. The new CME contracts will allow people to bet on the monthly US nonfarm payroll number. Shocking I know… The optimist in me wants to believe that new contracts like these will further expose the latent hypocrisy implicit in the relevant US regulatory and legislative regimes and will ultimately lead to a more lucid and robust rewriting of these over the next several years. The pessimist in me fears that the growing power of the CME, combined with a knee-jerk reaction to anything vaguely associated with (financial) innovation due to the current market crisis, will mean any market innovation will need the explicit or implicit support of the boys in Chicago.

Of course in the world of financial exchanges, the investment banks just may have the lobbying power to face down the CME - their ‘consortium-backed’ futures exchange projects (see here and here) will be interesting to watch. On paper they should have no problem creating (a) compelling alternative(s) to the global oligopoly in listed futures and options; but getting a dozen bulge-bracket investment banks to work together is devilishly tough in the best of times. Like herding cats. In times like these, well we’ll just have to see… Of course a truly level playing field would open the flood-gates in terms of innovation (in technology, business models) and create enormous value for the ultimate consumers of financial exchanges (which is to say, any one with a savings or pension entitlement.) I would love to see this happen and despite the power of the entrenched status quo, I remain optimistic that we will see the levy break in the next few years. I’m sure AT&T seemed just as unassailable (as the CME does now), prior to telecoms deregulation.

In the world of futures and derivatives exchanges, I suspect the vector for regulatory-driven change lies in separating trading from clearing and settlement. It is this vertical integration - most famously practised by the CME and Eurex on each side of the Atlantic respectively - that is the greatest barrier to disruptive and innovative competition in this marketplace. By tying trading of the instruments they list to their own central clearing house, the exchanges create a ‘walled-garden’, locking in their customers. What the world needs is an open architecture - such that any market participant could chose both where to trade and where and how to clear. Indeed, Craig Donahue recently lambasted the investment banks for having continuously resisted clearing derivatives via a central counterparty:

“These problems exist in large part because investment banks traditionally have resisted a more centralised, transparent execution system for these products, preferring to maintain their dealer franchises and proprietary trading profits,” he said. “And they have tended to oppose central counterparty clearing services in these markets, worried that a mutualised risk structure will dissipate their credit and balance sheet advantages.”

While I have much sympathy for this view - he is correct in saying investment banks actively resist any moves to clear OTC derivatives via central counterparty fearing the effect of greater transparency on their margins - the catalyst for his outburst was a DoJ suggestion that the clearing and trading activities of the CME should be separated. A view for which I also have much sympathy. The alternative is to force big clearing houses to open up their platforms, much as telecom and utility regulators have forced the historical monopoly providers to open their infrastructures to competitors.

Disclosure: I have been trading a number of the large publicly listed exchanges (including both the CME and Eurex’s parent Deutsche Borse) from the short side over the last few months (although I closed out all my positions this morning after the big sell-off, but will be looking for opportunities to reset these short positions in the weeks and months ahead.) Unless…

Unless one of these big exchanges can actually kill the sacred cows and grasp the transformational opportunity on offer (before some or some number of upstarts beats them to it.) The thing is, the ‘incumbents’ have many significant advantages. Of course this is generally true in any industry, but it is especially true for exchanges: liquidity is the sine qua non of a successful exchange and for any new entrant, acquiring sufficient liquidity is a daunting (but not impossible) challenge. So the real question (if you are running an exchange) becomes: is it better to hide behind and valiantly defend these protecting barriers or do you leverage your intrinsic advantages, embrace change and re-invent your business model for a digital world?

It shouldn’t come as a surprise that I would favour the latter option, and indeed have a number of ideas as to how one might go about executing such a transformation successfully. All (or most) of which I guess would be anathema to the traditional exchange “seat holders” and admittedly might be very hard for a publicly listed company to effect (short term pain for long term gain.) It is ironic (given their relatively recent emergence as public companies for many) that perhaps the only viable way to transform an ‘incumbent’ exchange would be under private ownership…now I just need the valuations to come down a bit more and then pick a target! (Of course there would also be the small matter of finding a few billion of capital to finance the purchase…) ;)

On the right track?

Blogged in Business Environment, Management by Sean Monday March 17, 2008

I’m on record with my opinion that gigantic financial services firms were beyond the ability of any individual - however talented - to manage effectively. At least (or especially) using the centralized ‘Sloanian’ management paradigm. Citigroup is of course the poster boy for this conjecture.

So it was natural that the following story: Citigroup Chief Signals Major Asset Sales caught my eye:

Citigroup Inc. Chief Executive Vikram Pandit has begun separating the wheat from the chaff in the New York financial giant’s global empire - and there looks to be a big pile of chaff.

Pandit met with stock analysts Thursday and confirmed the bank plans to shed assets to reorganize its business. Analysts from Credit Suisse who attended the meeting said the giant bank is preparing to shed hundreds of billions of dollars worth of assets to support a turnaround that could take a number of years.

So perhaps the new boss - given his somewhat unorthodox rise to the CEO suite - is going to be able to do the right thing. To unwind the complexity. To break up the firm into optimized units? Too early to say, although some didn’t seem to think this was on the table:

While large sections of Citigroup are apparently being set on the examination table, “We did not walk away with the impression that management intended to exit any major business lines in whole,” Katze said. “Smith Barney will not be for sale anytime soon, if management has its say.”

And of course with the pending arrival of the sixth paradigm, this would seem self-evident:

Katze also expects Citigroup to diagnose the need for a “massive amount of streamlining” and an upgrade of technology and systems infrastructure across the bank.

The $100bn question however is: Can an elephant learn to dance to a completely different tune?

Stay tuned.

Icing on the cake.

Blogged in Business Environment, Management by Sean Monday March 17, 2008

Above and beyond the traditional reasons to invest in exciting and disruptive start-up companies, the ability to build the organization from the ground up - starting with a blank sheet in the context of corporate culture and organizational structure is another reason I prefer investing in small private companies (rather than large public companies.)

Many large companies succeed (more or less) despite their internal organization and cultural paradigm. It is a problem to be overcome. (Although few management teams of such companies would admit to this I fear.) Most new, small companies can build a 21st century workplace and culture. It is an additional (bonus) source of competitive advantage.

If you have 20 minutes, have a listen to my friend and ex-colleague JP’s presentation at LeWeb3 (December 07) if you want a good explanation of how the enterprise is likely to evolve (thanks to Mike for the pointer):


On risk.

Blogged in Ideas, Markets by Sean Sunday March 16, 2008

Risk is the possibility of an event occurring that will have an impact on the achievement of objectives. Risk is measured in terms of impact and likelihood. (Source: Wikipedia)

So much of our life is about judging and taking risks and yet we are mostly ill equipped by our educations and culture to do so effectively. Kahneman and Tversky of course were pioneers in articulating and explaining many of the basic human errors and biases and anyone who is not familiar with their work and yet interested in the subject I would strongly recommend further reading. (For a specific take on behavioral psychology with respect to financial markets, I would recommend reading the books and/or research of James Montier, an ex-colleague of mine.)


You may have noticed that I haven’t posted anything in the last few weeks. At the end of February and at the start of March, I was very very busy with work; more recently - in the last week - I have been ski racing. Unlike last year, I haven’t had nearly as much preparation but nonetheless felt confident given the training I had done that I could build on last year’s good results, especially in the speed events. And in the Downhill, I felt I could finish in the top 3. This was my key objective for the week.

The week started with a Super-G race (slightly slower than Downhill, with a few more turns) and I finished 11th, 2 seconds behind the winner. I am less comfortable with Super-G and made a couple of smallish mistakes that probably cost me a Top 5 finish, so this was a solid result on which to build. Next came the Downhill - on the same hill as the Super-G - and in the training run, I finished 8th, just under 2 seconds back. I felt extremely confident as I had not given 100% and was certain that I could improve by between 2 to 3 seconds. The winning training run time was 1:15:30. I figured that it would probably take 1:14:00 to win the race, and under 1:15:00 to be in the top 3. We headed up for the race run. The weather changed, with clouds coming in reducing the visibility. I became more confident of my predictions, and my ability to ski these times. My start number was 26, so the top ranked competitors had all finished before my turn came: 1st - 1:14:00, 2nd 1:15:47, 3rd 1:15:64… my confidence soared. The race was there to be won, and a spot on the podium was easily within reach. I went for it.

I have probably skied this Downhill course (or parts of it) almost 100 times in training and races over the last decade. I know it very well. I have never skied the first 35 seconds faster in my life. When you are racing Downhill, one of the best ways to gauge your speed is how far you fly when you go over a bump. Over the first two bumps, I went further than ever before. Over the third (and last) bump it was the same. To the extent that my usual line over the bump was now wrong: I landed too low. I needed to correct this and quickly put in my edge. But by going too low and so far, I landed in a compression (a small dip in the terrain, that has the tendency to throw you on the back of your skis.) And the light was flat. So I didn’t see it (the dip.)

As I landed in the compression and set my edge, I was thrown onto the back of my skis, caught an edge and spun out. From 90kph to zero in a dozen meters or so. I just remember two things. First, “damn - there goes the race”, and (probably a couple tenths of a second later) “don’t crash, pull it out.”

Four small elements: land too low, set edge too quickly, hit compression, flat light. Remove any one of these and I’m 90% sure nothing happens and I’m in the finish line with my best ever result 40 seconds later. As it was, I made the split second decision to not quit, start pushing with my poles and finish the race. It doesn’t take a genius to figure out that stopping in a Downhill is disastrous. I skied the rest of the course indifferently and finished 7 seconds down. This only rubbed salt in the wound - only 7 seconds down meant that I was almost certainly on track for a time below 1:16…

I was gutted.


I took a risk. It didn’t pay off. I kept asking myself over and over, “what if…?” I replayed the fateful moment a hundred times or more in my head. I didn’t sleep well that night. I couldn’t stop thinking about how I had wasted a golden opportunity.


As the week progressed, I skied ‘ok’ but never really had what I thought was a really good run. My results were more or less in line with my results from last year. I was disappointed. But as the week came to a close, my son helped me see things in a different light. He asked me how I thought I had done and if I was happy with how the week had gone. Obvious questions, but answering them made me change my perspective. Overall, I was clearly disappointed not to have done better, not to have improved on last year’s results; and in particular not to have nailed my run on the Downhill. But on the other hand, I had not skied particularly well and yet was on a par with my results last year when I thought I had skied well. My base level had clearly improved.

And I was forced to ask myself: “What if I hadn’t skied so aggressively in the Downhill? Not made the mistake and finished 5th? or 10th? Would I have been just as disappointed? How would I have felt knowing that had I attacked the course, I might have won?

I realized that I had made the right decision. The only thing to do was to attack. To take risks. To seize the opportunity. The upside of winning for me was much higher that the downside of not finishing in the top 10. Even though I lost. Especially because I lost.


Taking risk means losing sometimes. The market’s estimation of the probability of a given loss is implicit in option, betting or insurance pricing. But a probability is just that - any individual outcome is either 0 or 1. Even if the probability of 0 is 5%, on one event the outcome can obviously be 0. Which doesn’t mean the probability was wrong (or right) ex-post. Or that probabilities are of no use in risk management.

It means that one needs to understand the relative consequences of a bad and good outcome in absolute terms ahead of applying some more or less robust estimation of the probability of each. I think this is where a lot of traders and financial organizations go wrong. They look at a bad outcome - say losing $1bn - and estimate the probability of this occurring - say 5% - and come up with a probability adjusted loss of $50mn. They look at a good outcome - say making $100mn - and estimate the probability of this occurring - say 95% - and come up with a probability adjusted gain for the trade of $45mn. And then they ask, can we afford to lose $50mn on this trade? (Of course I am over-simplifying, but not to the extent that it alters the point…)

Of course from time to time, the bad outcome will happen (despite having only a probability of 5%) and the trade will lose $1bn. There is no such thing as a realized probability-adjusted loss or gain…


When deciding whether or not to take a particular risk, first you need to understand how the worst case outcome will affect you. Next you need to understand if the upside potential is worth the downside risk. Finally, when you lose - which is inevitable - even with 99% sure things, you need to have no regrets. Put it behind you and move on. ‘Back-trading’ yesterday’s risks is the surest way to ensure failure.

And so it isn’t hard to jump to the conclusion that the best measure of a trader, is her attitude and actions in the face of losses. The true measure of one’s character is taken in the face of adversity. It is not an original idea but worth remembering from time to time. Especially in times like these.

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