Dependency.
Well after 6 days essentially without email or web access, I’m back online. From the giant number of unread emails in my inbox, I’m sure one or two of you are wondering why the radio silence. Apologies. Now you know.
I must admit, although I wouldn’t say it was surprising per se, this episode did open my eyes on how indispensible (only 15 odd years after it’s popularization) fast, unfettered, continuous access to the web is for the way I (and many others I’m sure) work.
Had I known that I would not have access to the web for 6 days, I obviously would have organized my time differently (and I wouldn’t have spent the better part of three days in a futile bid to fix it) – there are still things that can be done offline, but even for many of these – reading, research, writing – my default mode has evolved to weave in annotating, footnoting, elaborating, complementing these activities with online tools (the most common, but by no means exclusive being Google, social bookmarking, wikis, social networks…)
I guess if there is a silver lining to this disaster (I feel like I’ve fallen a month behind in my ‘to do’ list…), a ‘learning’ to take away, it is that the productivity enhancing power of the ubiquitous web (at least or especially for ‘knowledge workers’) is truly incredible. And I’m not sure we really appreciate it. It’s like aging: if I look in the mirror, I don’t think I look much different than I did 15 years ago; until I look at a photo of myself from 15 years ago!
So here’s a challenge. Take a moment to reflect on how you live and work today. Now try to transpose this to 1994: could you do what you do today? more slowly? at all? And if you have the luxury and inclination to do so, try switching off the internet/email and your mobile phone for a week (landlines and fax machines allowed.) If you do, what you might find will surely excite – because you will appreciate how much more productive you now are – and frighten you – because you will realize how dependent you are – in equal measure.
If banks are systemically important to our economic and social system, then telecommunications infrastructure is vital. I wonder if our politicians understand this.


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